This is a legal agreement between you (referred to as “You” or “Your”) and Workway . (referred to as “Workway”), governing your use of Workway’s suite of online business, HR, finance, and collaboration software products.
Parts of This Agreement
This agreement consists of: General Terms (applicable to all Workway services), Service-Specific Terms (specific to individual modules or services), In case of conflict between General Terms and Service-Specific Terms, the Service-Specific Terms shall prevail.
Acceptance of the Agreement
You must be of legal age to enter into a binding agreement to accept these Terms. If you do not agree to the General Terms, you must not use our Services. You accept this Agreement by: Clicking a checkbox or button indicating acceptance, or Actually using the Services.
Description of Service
Workway provides cloud-based software solutions for businesses, including mobile apps and offline features (“Services”).
You may use the Services for personal, business, or internal organizational purposes. Access to Services requires an internet connection and compatible browsers. You can create, edit, publish, and share content using your Workway account.
Beta Services
Workway may offer certain services as Beta Services for testing and evaluation. We reserve the right to modify, suspend, or discontinue Beta Services at any time without liability. Subscription to a Beta Service does not guarantee future access to paid versions.
Free Trial
If you register for a free trial, Workway provides applicable services free of charge until:
The end of the free trial period, The start of a paid subscription, Or earlier termination by Workway.
Data and customizations during the free trial may be permanently lost unless you:
Purchase a paid subscription, Upgrade services, Or export your data before trial expiry.
User Signup Obligations
To access or use Workway services: You must sign up by providing accurate and complete information. For organizational use, we recommend registering with a corporate email.
You agree to: Keep your signup information true, accurate, and updated. If Workway finds your information to be false or outdated, we reserve the right to terminate your account.
Restrictions on Use
You agree not to: Share your Services with unauthorized third parties. Reverse engineer, decompile, or disassemble our software. Bypass authentication mechanisms. Upload viruses, malware, or harmful code. Send unauthorized commercial communications. Violate local, national, or international laws. Host or transmit misleading, harmful, illegal, or unauthorized content. Mislead users about your identity. Use Services in a manner that threatens national security, public order, or promotes unlawful acts.
Spamming and Illegal Activities
You are solely responsible for the content you transmit through Workway Services. Prohibited uses include: Illegal, defamatory, insulting, offensive, harmful, racist, obscene, infringing, phishing, or spamming activities. Workway reserves the right to terminate your access immediately if any illegal or unauthorized activities are detected.
Third-Party Applications
Workway integrates with third-party applications. Use of these apps may require separate agreements under Third-Party Terms. Workway is not responsible for third-party services. We reserve the right to suspend or remove access to third-party applications at any time without liability.
Fees and Payments
Workway services are offered under subscription plans of various durations. For monthly subscriptions, payment is accepted via Credit Card only.Subscriptions auto-renew unless:You downgrade to a free plan, Or inform us of cancellation at least 7 days before renewal. Subscription renewal charges will be billed to the last used Credit Card. Workway may revise prices from time to time, but any increase will not apply until your current billing cycle ends. You agree to pay all applicable taxes (e.g., GST, VAT) based on local laws. Invoices will be provided in accordance with applicable tax regulations for input credit claims.
Important Notes
You must agree to Refund Policies separately where applicable. Using Workway services signifies your acceptance of these Terms.
Organization Accounts and Administrators
When you sign up for an account on behalf of your organization, you may designate one or more administrators. Administrators have the authority to: Configure Workway services based on your organization’s requirements, Manage users and settings within the organization account. If a third party creates and configures your Workway account, they may assume the administrator role. It is your responsibility to have an appropriate agreement with such third parties about their roles and restrictions.
You are responsible for:
Maintaining the confidentiality of your organization’s account credentials,
Appointing competent individuals as administrators,
Ensuring that all activities conducted through the organization account comply with this Terms of Service.
Workway is not responsible for the internal administration of your account.
If your organization loses access to administrator accounts:
You may specify a recovery process in advance by contacting [email protected].
If no process is specified, Workway may transfer control to an authorized individual providing sufficient proof.
You agree not to hold Workway liable for any good-faith actions taken under such circumstances.
Communications from Workway
Workway may send you communications related to service usage, including:
Service announcements,
Administrative messages,
Newsletters.
You may opt out of newsletters but cannot opt out of essential service communications.
Personal Information and Privacy
Personal information you provide to Workway is governed by the Workway Privacy Policy. By using the Services, you consent to the practices outlined in the Privacy Policy. You are responsible for: Maintaining the confidentiality of your account username, password, and sensitive information, Informing Workway immediately if you suspect unauthorized use (at [email protected]). Workway is not liable for any losses or damages resulting from unauthorized access to your account.
Complaints
If Workway receives a complaint related to your use of the Services:
We will forward the complaint to your primary email address.
You must respond to the complainant directly within 10 days, copying Workway in your reply. Failure to respond within 10 days will authorize Workway to disclose your contact information to the complainant for potential legal action.
Grievance Redressal
For grievances under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may contact:
Grievance Officer
📧 [email protected]
Inactive User Accounts Policy
Workway reserves the right to terminate unpaid accounts inactive for 120 consecutive days. Prior notice will be given for data backup. Each Service is evaluated independently for activity. In multi-user accounts, if at least one user remains active, the account will not be considered inactive.
Hosting Location
Your cloud hosting location is determined based on your IP address at signup.
If your actual region differs, Workway may:
Migrate your account to the correct data center,
Or terminate your account if migration is not feasible.
Workway may store a local copy of data if we have an office in your region/country.
Data Ownership
You retain full ownership of the content you create or store in Workway.
Workway will not use, reproduce, adapt, or distribute your content without your permission,
Except as needed to operate and deliver the Services.
User-Generated Content
When you publish or transmit content through Workway:
You are solely responsible for the content and its consequences.
Public content may be indexed by search engines.
You must ensure that you have necessary rights to publish any content you upload or share. Workway reserves the right to block or remove content if it receives valid complaints about illegality or infringement.
Sample Files and Applications
Sample files and applications provided by Workway are for demonstration purposes only.
Workway does not guarantee the accuracy, completeness, or usefulness of such samples.
Trademarks
“Workway,” “Workway.pro,” the names of individual modules, and associated logos are trademarks of Workway. You may not display or use these trademarks without prior written consent from Workway.
Disclaimer of Warranties
You acknowledge that:
Services are provided “as is” and “as available”.
Workway expressly disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.
We make no guarantees that services will be uninterrupted, secure, or error-free.
You use the Services at your own risk.
Limitation of Liability
Workway will not be liable for indirect, incidental, special, or consequential damages, including:
Loss of profits,
Loss of business information,
Business interruption.
Workway’s total liability to you, for any reason, will not exceed ₹50,000 or the amount paid by you in the past 12 months, whichever is higher.
Indemnification
You agree to indemnify and hold harmless Workway, its officers, employees, and affiliates against any claims, damages, or losses arising out of:
Violation of this Agreement,
Violation of any law,
Infringement of third-party rights due to your use of the Services.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Suspension and Termination
Workway may suspend or terminate accounts for:
Suspected illegal activity,
Extended inactivity,
Law enforcement requests.
You can request termination at any time.
Workway reserves the right to terminate Beta Services due to technical issues or business reasons.
Upon termination:
Access will be denied,
Account data will be deleted.
Modification of Terms
Workway may modify these Terms with prior notice via email or service announcement.
If the changes substantially affect your rights, you will receive at least 30 days’ notice.
You may terminate your account if you disagree with the changes, and receive a pro-rata refund for unused prepaid fees.
Continued use of Services after the effective date constitutes acceptance of the modified Terms.
End of Terms of Service
For any questions regarding these Terms, please contact:
📧 [email protected]